Categories of personal information we may collect from you | Purpose: Why we collect such information |
Information you provide to us verbally, by completing an online or hardcopy form or agreement, through emails or through website chats, such as: Contact information and other details as may be necessary to complete or follow-up on customer’s request… | The business or commercial purpose(s) for which it will be used: Fulfill requests for information, scheduling or transacting with the dealership or affiliated entities. |
Your contact information (Name, Postal Address, Email Address and Phone Number) | To respond to your requests and inquiries, communicate with you regarding our products or services, enter into and process transactions with you, or to send you marketing communications and/or informative outreach by mail, email, SMS message or phone call. To complete government forms, as required |
Identification Information (such as your social security number, driver’s license, state identification, military identification number or your passport number) | To confirm your identity and that you are at least 18 years old. To confirm you are license to drive our vehicle To complete government forms, as required |
Insurance Information | To confirm insurance coverage before driving or taking delivery of a vehicle from the dealership. |
Information regarding your vehicle and vehicle preference | To communicate with you regarding our products/services, enter into transactions with you, process your transaction or market to you. |
Military Status | To determine eligibility for a manufacturer rebate, to apply for and process a rebate, if applicable. To determine whether we may offer specific products or services. |
Information regarding your occupation/employer and education | To determine eligibility for a manufacturer rebate, to apply for and process a rebate, if applicable. |
To complete government forms, as required | |
Documents/items that you provide, such as: Inquiries, applications, etc | The business or commercial purpose(s) for which it will be used: to maintain lawful communication and process requests to the best of our ability |
A photocopy/scan of your government issued identification (which may include your image, date of birth, physical description, gender, nationality or service rank) | To confirm your identity and that you are at least 18 years old. To confirm you are licensed to operate a vehicle To complete government forms, as required |
Personal check (which includes your bank account number and other contact information). | To collect payment from you |
Debit or Credit Card (which includes your name) | To collect payment from you |
Your Signature | To confirm your identity, obtain authorization to collect payment, enter into a transaction, process your transaction and acknowledge receipt of documents. |
Audio Information – Such as voicemail or recorded calls Video Information – at the completion of a finance transaction (retained as the law may require) | To communicate your identity, obtain your authorization to collect payment from you, enter into a transaction with you, processing your transaction and to acknowledge your receipt of documents. |
Audio/Video Recording | For training our staff and for quality assurance purposes |
Commercial information from selling/providing products or services to you, such as vehicles sales or service | To improve user experience by making our website easier to use and more personalized based on the profile may we create about you or your vehicles, products or services of interest. |
Information including vehicle information and ownership information, regarding a transaction in which we sell or lease a vehicle to you and/or buy a vehicle from you. | To process your transactions, appraise your current vehicle, send you informational and marketing communications, retain records of sales/lease transaction as required by law, and fulfill the terms of a written or product recall, if applicable |
Information, including vehicle information and ownership information, regarding the sale of parts, service repairs to, or maintenance or inspection of your vehicle. | To maintain records of our services as required by law, to send you informational and marketing communications, to process warranty, insurance or service contract claims, in the case on emissions testing, to share information with state agencies as required by law. |
Internet or other electronic network activity information, if you have visited our website, such as your IP address, browsing history, and search history | To improve user experience by making our website easier to use and more personalized based on the profile may we create about you or your vehicles, products or services of interest. |
Credit information, including employment information, if you apply to finance or lease a vehicle, to make full payment by check. See our PRIVACY NOTICE and USER CONSENT. | To confirm your identity, obtain authorization to collect payment, enter into a transaction, process your transaction and acknowledge receipt of documents. See our PRIVACY NOTICE and USER CONSENT page. |